The Social Hour 6

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The Social Hour
Episode 6

The Social Hour 6: Bin Laden sets Twitter records, organizing Facebook friends, is Nock Nock cool or just creepy?, and more!

Sarah and Tom discuss the Bin Laden news setting new Twitter records, organizing Facebook friends, is clubby Foursquare voyeur service Nock Nock cool or just creepy?, and much more!


  • Bin Laden news generated the highest amount of sustained tweets ever
    • At 11:00 p.m. ET, just before Obama’s speech, users generated 5,106 tweets per second, the highest single volume of tweets during the night. At 11:45 p.m. post-spech, Twitter users were sending 5,008 tweets per second.
    • “Last night saw the highest sustained rate of Tweets ever,” Twitter announced in a tweet. “From 10:45 – 2:20am ET, there was an average of 3,000 Tweets per second.” That equates to a whopping 27,900,000 tweets in just two hours and 35 minutes."
  • in our inbox John forwarded along a recent rant from Paul Carr about an earlier rant from Erick Schonfeld, both at Techcrunch, about poor customer service at American Airlines and then the Luxor.
    • overall points: complaining on Twitter can be helpful but usually they just want to take you into DM territory so you'll shut up and then they won't help you
  • The Scandal Of Toothless Social Media Representatives Ends… Now
  • I can talk about complaining about airlines on Twitter. Even just this weekend! - tm

SPOTLIGHT: Scary location service of the week: Nock Nock

VIEWER RANT: "Hi Amber & Sarah: First let me say that I like your show, it's entertaining but seems to be totally pointless. I can't help being amazed by you guys and how you are in your own little world in the San Francisco area where you think everything can be solved on the internet. I don't think there's any place else that has the same social issues you do there. It was interesting hearing about how Sarah solved a customer service issue by tweeting about it but that wouldn't work for anyone any place else. If I tweet about something nobody will care and they won't ever see it anyway. I heard once that most tweets go unread and I'm sure nobody cares what I say anyway because I don't have a radio show or know lots of people working in Silicon Valley! . I joined Friendster back in the day but never had a single friend cause everyone on there was in San Francisco! Heck, I can't even get broadband at my house and I've heard that 2/3 of the country can't get broadband either in order to use Netflix or any of the other streaming stuff you are always talking about. It would be nice if you talked about something that applies to the rest of the world sometime. Just a suggestion."


"Hey Sarah and Amber,

Not that it's the first story to be spread by Twitter, but the news of bin Laden's death seems to be the first story that I initially learned about on Twitter (and did so thanks to your tweets!). What I found interesting, though, is that neither of you actually specified about which story you were tweeting. Perhaps it's because I'm not following any quote-unquote ""news"" sources like the BBC, but I still had to go on the web to find out what actually was happening. I'm curious as to your thoughts about whether Twitter can really break a story - especially when the person breaking that story might be someone without thousands of followers - or if it really only works as a means for commenting on a story with which everyone's already familiar.

Thanks and love the show, Guy from Princeton, NJ"


Rad or Fad?



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Production Information

  • Edited by: Jeff
  • Notes:
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